Privacy policy

T-Town Heating and Air Conditioning ("we", "us") respects your privacy. This page explains what information this website collects, why, and what we do with it.

What we collect

We only collect what you choose to send us through our booking and contact forms:

• Your name, phone number and email address
• The service you need, your ZIP code, and your preferred date and time window
• Anything you write in the message box about your heating or cooling problem

We don't ask for payment details on this website.

How we use it

We use your information only to respond to your request: to call you back, confirm and schedule an appointment, and prepare for the visit. We don't sell or rent your information, and we don't use it for unrelated marketing.

Who else handles it

• Form processing: form submissions are delivered to us through our website host's form service, which stores them on our behalf.
• Fonts and maps: this site loads fonts from Google Fonts, and the contact page shows an embedded Google Map. When your browser loads these, Google receives your IP address, as with any website request.

Cookies and storage

This site doesn't use advertising or tracking cookies. If you switch between light and dark mode, your choice is saved in your own browser so the site remembers it. It never leaves your device.

How long we keep it

We keep your request details only as long as we need them to serve you and keep ordinary business records.

Your choices

You can ask us to see, correct or delete the information you sent us. Call us at (918) 815-4495 or email ttownair@gmail.com and we'll take care of it.

Changes

If we change this policy, we'll update this page and the date at the top.